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Introducing the DORA Assistant Chatbot:
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AI-powered chatbot trained on authoritative, sourced DORA materials to answer all your regulation questions instantly. Designed exclusively for financial institutions to navigate complex DORA requirements with confidence. Helps reduce compliance costs, accelerates staff onboarding, and supports audit readiness.

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Hello! I'm your DORA compliance assistant. Ask me anything about the Digital Operational Resilience Act, from ICT risk management to incident reporting.

What are the key requirements for ICT third-party service provider contracts under DORA?

Under DORA Article 30, ICT third-party service contracts must include:

  • Clear description of services with full SLAs
  • Audit rights and access provisions
  • Exit strategies and data retrieval rights
Source: DORA Regulation (EU) 2022/2554, Article 30
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